Thanks for purchasing a Columbia product! Registration is generally meant for bikes and trailers that might need replacement parts, but we are also happy to take registrations for helmets and other accessories so that you don’t need to remember when they were purchased. This is especially useful for helmets, which should be replaced every 3 years at a minimum.

Register Your Bike!

Submit your purchase info. for better support.
  • MM slash DD slash YYYY
  • Find your serial number on the base of the pedal connector.
  • Hidden
    Please provide a link for us to verify the review that you left for your purchase on the retailer's website. This will most commonly be on the product page that you initially purchased the product from.
  • This field is for validation purposes and should be left unchanged.


US Customers

Customer Service First, LLC
410 South Adele Street
Joplin, MO 64801 United States

Canadian Customers

Columbia Bicycles Canada
40 Anderson Blvd, Unit 3
Uxbridge ON L9P 0C7



Your Columbia bike is supported by a great team of professionals that want to help you get the most out of your riding experience. If the item that you are looking for isn’t listed below, please feel free to contact our Customer Service department, and we will get you what you need.

Columbia Bicycles Owner Manaual

Help! My bike is dented!

Clearance Bend Demo

If you unboxed your brand new Columbia Bicycle only to discover that your new bike had a significant dent on the rear fender, don’t fret. That dent is intentionally placed during manufacturing in order to ensure that there is plenty of space to accommodate the clearance needed for the chain and chainguard.